News

Foodland, one of Australia’s most trusted supermarket brands, partnered with Retail Express to modernise its promotional and category operations as the business faced increasing complexity and growing reliance on manual, legacy processes. With promotions, supplier negotiations and planning spread across multiple systems and workflows, Foodland set out to create a single, connected way of working across Grocery and Liquor. This case study explores how Foodland transformed its …

The RTIH AI Awards celebrate innovation and excellence in the use of artificial intelligence across the retail, hospitality and leisure sectors. Being shortlisted alongside some of the industry’s most forward-thinking organisations is a fantastic endorsement of the work our team is doing to help retailers make smarter, faster and more confident decisions. Winning the Editor’s Choice Award is particularly meaningful as it reflects the judges’ recognition of …

From the rise in electric shelf-edge labelling and the demise of the barcode to AI finding its equilibrium, technology’s influence on defining retail success will become deeply entrenched. Electric shelf-edge labels go mainstream While 2025 saw great growth for electronic shelf-edge labels (ESELs), 2026 will see them hitting the mainstream as major retailers transition from ongoing trials to full-scale deployment. In many ways, although the acceleration of …

In the fluid Irish grocery market, retailers that make sound product merchandising choices have real potential to grow and win share. Kantar figures suggest take-home grocery sales in Ireland grew 6.5% year-on-year in early 2025. But as household grocery bills have risen almost 27% since 2021[1], and as shoppers’ average basket size has shrunk, success is far from a given. Winning share from unsettled customers means out-thinking, …

Retail is no stranger to transformation – but it is in the midst of a shift like none before. The move to data-first, AI-driven technologies offers the insight and foresight retailers have long been looking for – and changes the retail formula from reactive to proactive. With the power of algorithmic retailing techniques, retailers can predict, plan and perform at their best. The AI conversation might initially …

The retail landscape feels more chaotic than ever. The tariffs debacle has only added to the existing uncertainty with the markets and supply chains now more unstable than ever. Against such pressure, traditional retailing techniques are proving less effective and more difficult to maintain. The shift towards embracing algorithmic methods has already begun. Most large retailers have already incorporated some form of AI retail management software into …

Standing out in today’s fast-paced retail environment requires agility, precision, and the ability to outpace the competition, even when dealing with the constant balancing act of pricing, inventory, promotions, and managing supplier relationships. Retail Express’ retail management solutions have AI at their heart and help retailers to gain an advantage in a fast-advancing market. Learn more about the ways AI-driven tools from Retail Express can help your …

1. How can AI turbocharge retail and what are the benefits? Large Language Models (LLMs) and Generative AI, tools like ChatGPT and DeepSeek, have attracted a lot of press attention. The problem is that the coverage they get only paints half of the picture of AI. Predictive, problem-solving AI, which analyses data to provide insights and enable powerful automations, is arguably more transformative. Ultimately, the three biggest …

= Summary: Struggling to keep pace with modern retailing? Retail is a fast-paced, ever-changing landscape but Ed Betts explains a better way of doing things that will make all the difference in the year ahead…  Retail success demands more than meeting customer expectations. It requires agility, precision, and a competitive edge both on the shop floor and in the back office. Discovering the ideal retail model can …

= Summary: The Golden Quarter is a difficult and stressful time, but AI-driven retailing can ease the pressure. Ed Betts explains that through data and algorithmic analysis, retailers can drive strategic and tactical benefits which lead to bigger profits – those that don’t will be left behind The Golden Quarter is a pressure pot of planning. The 100-day countdown to Christmas encompasses the majority of the year’s …

Retail Express is proud to announce that it is sponsoring the Under 7s Boys Colts team at Horsforth St Margarets football club. This partnership marks an exciting period in Retail Express’s ongoing commitment to promoting community spirit and encouraging healthy, active lifestyles by supporting local organisations. “We are thrilled to support Horsforth St Margarets football club under 7 Colts” said CEO, Barry Grange. “Sports play a vital …

Adelaide, Australia – Retail Express, a leader in retail technology solutions, is excited to announce a long-term partnership with Foodland Supermarkets Australia. This strategic alliance aims to empower Foodland’s Buying, Marketing and Analytics teams through advanced system automation, driving innovation and integrated insights. Empowering Retail Transformation Retail Express’s cutting-edge technology allows businesses to seamlessly transition from traditional manual processes to sophisticated automated systems. This transformation enables category …

= Summary: Ed Betts explores the difficulty and inequality of legacy joint business planning, and reveals the ways in which retailers can revolutionise the practice Retailers and suppliers plan in very different ways, because they run very different businesses. Suppliers typically look for certainty and efficiency, given the pressures of production runs and supply chain logistics. Retailers need certainty, too, but must also be able to respond …

Learn how our end-to-end solution revolutionises retail operations. Our comprehensive system streamlines pricing, promotions, and category management, eliminating manual processes and outdated systems. Experience a seamless, data-driven approach that enhances efficiency and accuracy across your retail operations.

Learn how the Retail Express solution can drive profits & revenues, increase customer engagement and radically improve efficiency.

= Summary: Ed Betts explains that the time to reach for advanced tools is now – and the opportunity to optimise retail processes does not have to be disruptive or difficult Managing supplier interactions can be a minefield. Each vendor comes with different demands and expectations; every product line, promotion and media campaign stretches retail teams further. Finding the space required to jump on growth opportunities is …

= Summary: Ed Betts reveals how retailers can use algorithmic tools to refine the negotiation process and use it as a springboard for pinpoint planning, product innovation, and future profit growth. Rightly or wrongly, year-on-year (YoY) growth is seen as the measure of success to stakeholders and business leaders alike. But YoY growth very rarely happens organically. It is an active process, one which demands that every …

= Summary: Ed Betts discusses the potential for retailers to lose sight of their supplier interactions – and argues that it is time for a change of perspective and technique. Retailers sit between the economic forces of supply and demand. Profit is found in the balance between the pull of customers’ needs and the push of supplier priorities. But getting there is a chaotic, difficult process with …

Trade promotions driving down prices to compete for cash-strapped shoppers could cause retailer-supplier acrimony down the line without process automation, warns Retail Express.  “Fierce” competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons for the BRC-Nielsen Shop Price Index showing its lowest reading since March 2022[1]. However, Retail Express SVP warns of retailer-supplier …

Retail Express, the UK-based international provider of AI-driven Pricing, Promotions, Supplier Collaboration, and Category Management software, is proud to announce its strategic expansion by establishing a physical presence in Australia. Over the past four years, Retail Express has been the trusted software provider behind MetProms, the Metcash Grocery Promotion Planning and Supplier Negotiation solution utilised by Metcash and over 1,000 FMCG Suppliers. We will be setting up …

4min read = Summary: Ed Betts explores the ways digital transformation can lead retailers to new horizons and help them get the edge in a crowded, competitive market. With the effects of inflation waning[1], 2024 offers retailers a chance to breathe. Retailers must now look forensically at their business processes to find efficiency and alignment to protect themselves against future financial crises. They must seek ways to …