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    Stronger supplier engagement through AI tools

    = Summary: Ed Betts explains that the time to reach for advanced tools is now – and the opportunity to optimise retail processes does not have to be disruptive or difficult Managing supplier interactions can be a minefield. Each vendor comes with different demands and expectations; every product line, promotion and media campaign stretches retail teams further. Finding the space required to jump on growth opportunities is …

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    Negotiating for growth: the smarter way for retailers to work with suppliers

    = Summary: Ed Betts reveals how retailers can use algorithmic tools to refine the negotiation process and use it as a springboard for pinpoint planning, product innovation, and future profit growth. Rightly or wrongly, year-on-year (YoY) growth is seen as the measure of success to stakeholders and business leaders alike. But YoY growth very rarely happens organically. It is an active process, one which demands that every …

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    Redefining supplier relationships: the importance of analysis and automation in retail

    = Summary: Ed Betts discusses the potential for retailers to lose sight of their supplier interactions – and argues that it is time for a change of perspective and technique. Retailers sit between the economic forces of supply and demand. Profit is found in the balance between the pull of customers’ needs and the push of supplier priorities. But getting there is a chaotic, difficult process with …

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    Investment in tech now critical to retail in 2024 as inflation continues to fall

    Trade promotions driving down prices to compete for cash-strapped shoppers could cause retailer-supplier acrimony down the line without process automation, warns Retail Express.  “Fierce” competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons for the BRC-Nielsen Shop Price Index showing its lowest reading since March 2022[1]. However, Retail Express SVP warns of retailer-supplier …

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    Digital transformation unpacked: why true change comes from within

    4min read = Summary: Ed Betts explores the ways digital transformation can lead retailers to new horizons and help them get the edge in a crowded, competitive market. With the effects of inflation waning[1], 2024 offers retailers a chance to breathe. Retailers must now look forensically at their business processes to find efficiency and alignment to protect themselves against future financial crises. They must seek ways to …

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    Retail Express wins Best Intelligent Merchandising Platform 2023

    Innovation in Business is delighted to unveil the winners of this year’s Technology Innovator Awards, and pleased to announce that Retail Express has won Best Intelligent Merchandising Platform 2023. With such brilliant waves of innovation rippling through every industry, it’s always inspirational to take note of those acting as a leading light for a plethora of developments. From transformations, developments, and advancements to tangible structures for successful …

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    Case Study

    Find out how a major North American retailer completely changed their processes with the Retail Express solution.

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    Top 5 Retail Trends & Priorities 2024

    22nd November 2023 | 5 min read = Summary: Building agility and resilience in a recovering market – 2024 is the year to create new opportunities, stronger systems, and the ability to react fast to a market liable to change, by Ed Betts = Recent headlines point to market improvement, but retailers understand that reality, for most, has not yet fully caught up. The rate of inflation …

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    Consistency makes compliance: meeting regulatory pressure through AI

    5min read = Summary: Ed Betts highlights the increasing levels of legal obligation faced by retailers and the path to ensuring compliance without failing customers = Retail pricing is an area that often comes under significant scrutiny. The cost-of-living crisis has brought the effects of inflation into sharp focus for consumers and puts pricing once again in the spotlight. The potential for profiteering and ‘greedflation’ has attracted …

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    The Golden Quarter: Perfect promotions through intelligent merchandising

    = Summary: Ed Betts explains why this year’s Golden Quarter will be even tougher than the last and how AI-driven merchandising can help retailers thrive as inflation and interest rates bite hard = 4min read  The 100-day countdown to Christmas is the busiest period in the retail calendar, and unquestionably the most challenging. This year’s Golden Quarter will likely be one of the most difficult in recent …

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    Category Management Datasheet

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    Promotions Datasheet

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    Pricing Datasheet

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    Availability Vs inventory: One plan to rule them all

    = Summary: Ed Betts considers the importance of a central planning platform and AI-driven forecasting to ensure seasonal event success = 4min read The retail calendar year is a busy one. Whether fixed seasonal events or one-offs such as sporting occasions, the industry plays a pivotal role in setting the tone, creating the ambience and making every moment memorable. There is an expectation that stores will be …

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    Demystifying AI: Negative AI headlines may be obfuscating the truth behind AI’s real potential for retail and the ways operational AI can automate processes

    4 minute read Artificial Intelligence (AI) dominates today’s news cycle, and for good reason. It is both a catalyst of major change in numerous industries, and a technology upon which significant negative sentiment is growing around its future applications. But we must be careful not to consider ‘artificial intelligence’ as a blanket term, because it simply isn’t. Putting the specifics of their programming aside, it’s safe to …

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    Retail Technology Show 2023: Retail Express to join leading tech innovators

    18th April 2023 | 5 min read Q&A with Ed Betts, Retail Lead Europe at Retail Express, who considers ahead of the show the role of intelligent merchandising technology and its critical place in the future of retail  What is the Retail Technology Show and why is it important to Retail Express? The critical role that technology plays in retail is unquestionable. From customer relationship management and …

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    Can refocusing on promotional mix over price win back customer loyalty?

    Ed Betts, General Manager – Retail Lead Europe at Retail Express, considers the importance of promotions in creating a buzz beyond price to help prevent custom loss to discount stores. | 4 min read In January 2023 grocery price inflation hit a record high of 16.7% according to the latest industry figures – it is now predicted that households will face an extra £788 on their annual …

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    Refocus on promotional mix over price to win back customer loyalty

    3 min read | By Ed Betts, General Manager – Retail Lead Europe at Retail Express Grocery price inflation has hit a record high, resulting in the prediction that households will face an extra £788 on their annual shopping bill[1]. Worried customers have already made adjustments to shopping patterns and cut back on spending. For retail businesses, the financial squeeze caused by product and supply chain pressures …

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    Algorithmic Retailing Datasheet

    Algorithmic retailing enables retailers to gain actionable insights from vast amounts of data, make informed decisions, and adapt quickly to changing market conditions, thereby gaining a competitive edge in the retail industry.

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    Media & Display Datasheet

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    Retail Trends 2023: Strategic focus now critical to be competitive

    3 min read | Barry Grange CEO, Retail Express 2022 was a difficult year. Though sales percentages were up almost across the board in the grocery sector, retailers spent the year battling rampant inflation, frequent supplier price increases, rising energy costs, and numerous other economic challenges. Customers felt the pinch deeply, meaning retailers were forced to fight, wherever possible, to prevent passing on additional costs. Sadly, the …

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