AI (Artificial Intelligence)

How Metcash Transformed Promotions with Retail Express Metcash, the backbone of Australia’s largest independent supermarket network, needed to modernise its promotional planning to keep pace with consumer expectations and tough competition. Partnering with Retail Express, they launched Metproms—an AI-enabled platform that automated manual processes, improved forecasting, streamlined supplier collaboration, and scaled seamlessly across banners. The result? Faster, smarter promotions, stronger supplier partnerships, and a new standard in …

Standing out in today’s fast-paced retail environment requires agility, precision, and the ability to outpace the competition, even when dealing with the constant balancing act of pricing, inventory, promotions, and managing supplier relationships. Retail Express’ retail management solutions have AI at their heart and help retailers to gain an advantage in a fast-advancing market. Learn more about the ways AI-driven tools from Retail Express can help your …

1. How can AI turbocharge retail and what are the benefits? Large Language Models (LLMs) and Generative AI, tools like ChatGPT and DeepSeek, have attracted a lot of press attention. The problem is that the coverage they get only paints half of the picture of AI. Predictive, problem-solving AI, which analyses data to provide insights and enable powerful automations, is arguably more transformative. Ultimately, the three biggest …

= Summary: Ed Betts says retailers must build the agility found in intelligent merchandising to get ahead of regulatory pressure and market fluctuations before it is too late. Is your retail business future ready? Major political shifts, changes in legislation, economic uncertainty, and the difficulty of convincing cautious customers to spend: it’s a difficult landscape.  Changing market dynamics must be met head on if retailers are going …