Metcash Case Study

How Metcash Transformed Promotions with Retail Express
Metcash, the backbone of Australia’s largest independent supermarket network, needed to modernise its promotional planning to keep pace with consumer expectations and tough competition. Partnering with Retail Express, they launched Metproms—an AI-enabled platform that automated manual processes, improved forecasting, streamlined supplier collaboration, and scaled seamlessly across banners. The result? Faster, smarter promotions, stronger supplier partnerships, and a new standard in independent retail excellence.