Case Study

AI (Artificial Intelligence) | Blog

= Summary: Ed Betts highlights the importance of a transition to rules-based pricing and the benefits that retail price optimisation software can bring to retailers struggling to keep up. The retail landscape feels more chaotic than ever. The tariffs debacle has only added to the existing uncertainty with the markets and supply chains now more unstable than ever. Against such pressure, traditional retailing techniques are proving less …

AI (Artificial Intelligence) | Case Study

How Metcash Transformed Promotions with Retail ExpressMetcash, the backbone of Australia’s largest independent supermarket network, needed to modernise its promotional planning to keep pace with consumer expectations and tough competition. Partnering with Retail Express, they launched Metproms—an AI-enabled platform that automated manual processes, improved forecasting, streamlined supplier collaboration, and scaled seamlessly across banners. The result? Faster, smarter promotions, stronger supplier partnerships, and a new standard in independent …

AI (Artificial Intelligence) | In the news

27th July | 3 min read The cost-of-living crisis, with inflation running at its worse rate in decades, is having a major impact on retail. While the chancellors’ £15bn package is welcome, one retail veteran described it as “a drop in the ocean[1]”, as inflationary pressures are set to put a squeeze on household budgets and therefore on retailers’ profits for months to come. Difficult decisions will …

AI (Artificial Intelligence) | Press Release

Trade promotions driving down prices to compete for cash-strapped shoppers could cause retailer-supplier acrimony down the line without process automation, warns Retail Express.  “Fierce” competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons for the BRC-Nielsen Shop Price Index showing its lowest reading since March 2022[1]. However, Retail Express SVP warns of retailer-supplier …