Talk to an Expert

    UK/USA Grocery – Learnings from 2022 Should Drive 2023

    A woman in a yellow top and white trousers pushes a shopping trolley filled with groceries down an aisle in a supermarket, smiling as she looks to the side. Shelves on both sides are stocked with various products.

    24th January 2023 | 3 min read

    Barry Grange CEO, Retail Express

    2022 was a year to remember. For most retailers, however, it was not a year to savour or celebrate.

    2022 will be remembered for the war in Ukraine, leading to food supply shortages and major increases in energy costs. COVID-19 heavily impacted economic performance throughout 2022 and will continue to lead to supply chain issues for retailers into 2023.

    Such a backdrop has led to high inflation worldwide; and for North America in particular, CPI has been in double figures for the first time in decades. Grocery inflation has been even higher; reaching 10.6% in the US. This has put huge pressure on consumers who have had to make their money go further. Preference towards a big grocery shop has declined and frequent, smaller basket shops have become more popular.

    In the UK, discount grocery retailers Aldi and Lidl have benefited hugely, growing 24% and 22% respectively over the last 12 months, overtaking the fourth-largest supermarket chain (Morrisons). The discounters have built up a combined market share of 16.7% (they hold less than 5% in the US); and in the current climate, growth at this rate is likely to see them attain 25% of the UK grocery market before inflationary pressures fully reside in what’s predicted to be 2025.

    Despite grocery inflation running at above 14% per annum, the traditional big 4 grocery retailers in the UK,  have only increased their top-line sales by a few percentage points in this time. Volumes have therefore declined substantially, and they have also found it difficult to pass on their own cost increases in full and those of their grocery suppliers.

    In contrast, the US has a low level of discount retailing by share of market, but a much more substantial dollar store penetration which is being boosted by inflationary pressures. However, you cannot do a full grocery shop at a dollar store, but you can combine them with mainstream grocery shopping at the likes of Walmart, Kroger, and Albertsons. The degree of change within the US grocery market is less profound than in the UK, but similar characteristics are apparent, consumers are under pressure, with increased frequency of shops, smaller basket sizes, and conscious switching to dollar stores and discounters. So – what should retailers do about this?

    The UK is already in recession, but this is not expected in the US until late 2023. Most retailers have treated 2022 and its ‘issues’ as a ‘blip,’ but are now realising that they are here to stay for at least another 18 to 24 months. In that time, many will suffer a huge loss of market share to the discounters; and, if they don’t rethink their go-to-market model; profitability too. Significant increases in productivity and operational performance combined with a go-to-market model rethink will be necessary just to ‘stand still,’ so some retailers will eventually be acquired or fall by the wayside. If that’s true in the UK, what can US retailers learn about how they need to improve their overall competitiveness against the big discounters of this world?

    Where the leading UK grocery retailers are today; tangled in a dangerous struggle and facing a significant loss of market share, will their equivalent US counterparts be tomorrow or 5 years from now? Sections of US grocery retailing could be going this way in the next 5 to 7 years; or sooner. As unlikely as that seems, it seemed just as unlikely in the UK only 5 to 10 years ago; but here we are. The question for retailers in 2023, is how to adapt their business models; not just to survive under intense inflationary pressure, but how to succeed and come out the other side even more competitive? If nothing else, we’ve learnt that we need to be more agile and think more strategically about our businesses in these difficult times. 2023 is going to be one of those years!

    More from Category Management

    • New Software Supplier Collaboration Module

      Merchandising | Press Release

      New Software Supplier Collaboration Module

      4th April 2020 | 1 min read Retail Express has launched a new generation Supplier Collaboration module as part its Intelligent Merchandising platform. The solution provides a two-way Supplier Portal that connects with the heart of the Promotional Module and allows the Retailer and Vendors to plan, negotiate and agree deals and allowance for Promotions, Media, and Promotional Displays, and creates a digital contract and tracks Supplier …

      Learn more
    • What is Intelligent Merchandising?

      Analytics | Blog

      What is Intelligent Merchandising?

      5th February 2015 | 1 min read Automatically taking account of past/present/future merchandising plans for each new merchandising decision be that a price, promotion or advert. Tracking the impact and cross effects of those decisions in real-time. Enabling you to make more informed decisions about your category. Visibility Accurately see the impact of all current and planned merchandising activities on all new activities such as prices, promotions, …

      Learn more
    • Retail Express listed as a Sample Vendor in the Gartner Hype Cycle for Retail Technologies – July 2022

      News | Press Release

      Retail Express listed as a Sample Vendor in the Gartner Hype Cycle for Retail Technologies – July 2022

      3rd July 2022 | 1 min read Retail Express was recognised among a shortlist of vendors in the 2022 report. July 2022 – Retail Express, a leading provider of merchandising solutions, today announced that it has been identified as a Sample Vendor in the Gartner Hype Cycle for Retail Technologies – July 2022. “Our sole focus for seven years has been on working closely with our customers to …

      Learn more
    • Foodlands Case Study

      | Case Study

      Foodlands Case Study

      Foodland, one of Australia’s most trusted supermarket brands, partnered with Retail Express to modernise its promotional and category operations as the business faced increasing complexity and growing reliance on manual, legacy processes. With promotions, supplier negotiations and planning spread across multiple systems and workflows, Foodland set out to create a single, connected way of working across Grocery and Liquor. This case study explores how Foodland transformed its …

      Learn more

    Download Whitepaper