Awards | Blog

We’re proud to announce that Retail Express has been recognised at the prestigious RTIH AI Awards, being named a finalist in the Supplier of the Year category and taking home the coveted Editor’s Choice Award. The RTIH AI Awards celebrate innovation and excellence in the use of artificial intelligence across the retail, hospitality and leisure sectors. Being shortlisted alongside some of the industry’s most forward-thinking organisations is …

AI (Artificial Intelligence) | Press Release

Retail Express, a leading provider of merchandising solutions and services for retail, shares its expert insights into some of the principal influences that will guide decision making in the year ahead. From the rise in electric shelf-edge labelling and the demise of the barcode to AI finding its equilibrium, technology’s influence on defining retail success will become deeply entrenched. Electric shelf-edge labels go mainstream While 2025 saw …

AI (Artificial Intelligence) | Blog

Summary: We look at a challenging retail landscape in Ireland and explore how technology can help grocery retailers build trust, stronger promotions, and process optimisations to secure a healthy and resilient future In the fluid Irish grocery market, retailers that make sound product merchandising choices have real potential to grow and win share. Kantar figures suggest take-home grocery sales in Ireland grew 6.5% year-on-year in early 2025. …

AI (Artificial Intelligence) | Case Study

How Metcash Transformed Promotions with Retail ExpressMetcash, the backbone of Australia’s largest independent supermarket network, needed to modernise its promotional planning to keep pace with consumer expectations and tough competition. Partnering with Retail Express, they launched Metproms—an AI-enabled platform that automated manual processes, improved forecasting, streamlined supplier collaboration, and scaled seamlessly across banners. The result? Faster, smarter promotions, stronger supplier partnerships, and a new standard in independent …

AI (Artificial Intelligence) | Blog

Download our complete guide to shape a strategic roadmap to AI in retail and gain critical advantages in efficiency, customer experience, and market competitiveness.  Retail is no stranger to transformation – but it is in the midst of a shift like none before. The move to data-first, AI-driven technologies offers the insight and foresight retailers have long been looking for – and changes the retail formula from …

AI (Artificial Intelligence) | Blog

= Summary: Ed Betts highlights the importance of a transition to rules-based pricing and the benefits that retail price optimisation software can bring to retailers struggling to keep up. The retail landscape feels more chaotic than ever. The tariffs debacle has only added to the existing uncertainty with the markets and supply chains now more unstable than ever. Against such pressure, traditional retailing techniques are proving less …

AI (Artificial Intelligence) | Blog

= Summary: AI has changed the game. Retail Express to showcase next generation AI tools at The Retail Technology Show to help retailers buy smarter and create a customer experience like no other. Standing out in today’s fast-paced retail environment requires agility, precision, and the ability to outpace the competition, even when dealing with the constant balancing act of pricing, inventory, promotions, and managing supplier relationships. Retail …

AI (Artificial Intelligence) | In the news

= Summary: With the UK’s AI Opportunities Action Plan taking shape, Ed Betts addresses some questions about retail AI solutions and why there’s no reason for retailers to wait to begin their AI journey. 1. How can AI turbocharge retail and what are the benefits? Large Language Models (LLMs) and Generative AI, tools like ChatGPT and DeepSeek, have attracted a lot of press attention. The problem is …

= Summary: Struggling to keep pace with modern retailing? Retail is a fast-paced, ever-changing landscape but Ed Betts explains a better way of doing things that will make all the difference in the year ahead…  Retail success demands more than meeting customer expectations. It requires agility, precision, and a competitive edge both on the shop floor and in the back office. Discovering the ideal retail model can …

Assortment | Blog

= Summary: The Golden Quarter is a difficult and stressful time, but AI-driven retailing can ease the pressure. Ed Betts explains that through data and algorithmic analysis, retailers can drive strategic and tactical benefits which lead to bigger profits – those that don’t will be left behind The Golden Quarter is a pressure pot of planning. The 100-day countdown to Christmas encompasses the majority of the year’s …

| Press Release

Retail Express is proud to announce that it is sponsoring the Under 7s Boys Colts team at Horsforth St Margarets football club. This partnership marks an exciting period in Retail Express’s ongoing commitment to promoting community spirit and encouraging healthy, active lifestyles by supporting local organisations. “We are thrilled to support Horsforth St Margarets football club under 7 Colts” said CEO, Barry Grange. “Sports play a vital …

Algorithmic Retailing | Press Release

Adelaide, Australia – Retail Express, a leader in retail technology solutions, is excited to announce a long-term partnership with Foodland Supermarkets Australia. This strategic alliance aims to empower Foodland’s Buying, Marketing and Analytics teams through advanced system automation, driving innovation and integrated insights. Empowering Retail Transformation Retail Express’s cutting-edge technology allows businesses to seamlessly transition from traditional manual processes to sophisticated automated systems. This transformation enables category …

Assortment | Blog

= Summary: Ed Betts explores the difficulty and inequality of legacy joint business planning, and reveals the ways in which retailers can revolutionise the practice Retailers and suppliers plan in very different ways, because they run very different businesses. Suppliers typically look for certainty and efficiency, given the pressures of production runs and supply chain logistics. Retailers need certainty, too, but must also be able to respond …

AI (Artificial Intelligence) | Videos

Learn how our end-to-end solution revolutionises retail operations. Our comprehensive system streamlines pricing, promotions, and category management, eliminating manual processes and outdated systems. Experience a seamless, data-driven approach that enhances efficiency and accuracy across your retail operations.

AI (Artificial Intelligence) | Blog

= Summary: Ed Betts says retailers must build the agility found in intelligent merchandising to get ahead of regulatory pressure and market fluctuations before it is too late. Is your retail business future ready? Major political shifts, changes in legislation, economic uncertainty, and the difficulty of convincing cautious customers to spend: it’s a difficult landscape.  Changing market dynamics must be met head on if retailers are going …

AI (Artificial Intelligence) | Data sheets

Learn how the Retail Express solution can drive profits & revenues, increase customer engagement and radically improve efficiency.

AI (Artificial Intelligence) | Blog

= Summary: Ed Betts explains that the time to reach for advanced tools is now – and the opportunity to optimise retail processes does not have to be disruptive or difficult Managing supplier interactions can be a minefield. Each vendor comes with different demands and expectations; every product line, promotion and media campaign stretches retail teams further. Finding the space required to jump on growth opportunities is …

= Summary: Ed Betts reveals how retailers can use algorithmic tools to refine the negotiation process and use it as a springboard for pinpoint planning, product innovation, and future profit growth. Rightly or wrongly, year-on-year (YoY) growth is seen as the measure of success to stakeholders and business leaders alike. But YoY growth very rarely happens organically. It is an active process, one which demands that every …

News | Press Release

Retail Express, the UK-based international provider of AI-driven Pricing, Promotions, Supplier Collaboration, and Category Management software, is thrilled to announce the formation of a new team as part of its ongoing expansion into Australia and New Zealand. This strategic move comes in response to the company’s significant growth and the increasing demand for its innovative solutions.  Enhanced Capabilities for Superior Service The newly established team comprises industry …

Category Management | Blog

= Summary: Ed Betts discusses the potential for retailers to lose sight of their supplier interactions – and argues that it is time for a change of perspective and technique. Retailers sit between the economic forces of supply and demand. Profit is found in the balance between the pull of customers’ needs and the push of supplier priorities. But getting there is a chaotic, difficult process with …

AI (Artificial Intelligence) | Press Release

Trade promotions driving down prices to compete for cash-strapped shoppers could cause retailer-supplier acrimony down the line without process automation, warns Retail Express.  “Fierce” competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons for the BRC-Nielsen Shop Price Index showing its lowest reading since March 2022[1]. However, Retail Express SVP warns of retailer-supplier …