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AI (Artificial Intelligence) | Blog

4min read = Summary: Ed Betts explores the ways digital transformation can lead retailers to new horizons and help them get the edge in a crowded, competitive market. With the effects of inflation waning[1], 2024 offers retailers a chance to breathe. Retailers must now look forensically at their business processes to find efficiency and alignment to protect themselves against future financial crises. They must seek ways to …

Pricing | Blog

2nd October 2013 | 3 min read Are you pricing effectively to engage your customers? In the digital age the one-size-fits-all pricing strategy is obsolete. E-retailers need a dynamic pricing process, customized for each customer…just in time. The ability to change prices instantly in response to market fluctuations is gaining a foothold in the e-commerce sector. Implementing dynamic pricing is not complicated… with the right technology. Integrating …

Category Management | Blog

= Summary: Ed Betts discusses the potential for retailers to lose sight of their supplier interactions – and argues that it is time for a change of perspective and technique. Retailers sit between the economic forces of supply and demand. Profit is found in the balance between the pull of customers’ needs and the push of supplier priorities. But getting there is a chaotic, difficult process with …

AI (Artificial Intelligence) | Opinion Piece

21st November 2022 | 2 min read By Edward Betts, European General Manager, Retail Express The deepening cost-of-living crisis with soaring inflation rates and energy bills, and as a result, a more cautious customer, has put significant pressure on the retail industry. Retailers are now having to work harder and think smarter to create stand-out promotions through closer collaboration with suppliers. This relationship is a fundamental part …