Implementation

Your Implementation couldn't be in better hands.

How and Who

A successful implementation requires a methodical and structured approach to ensure a consistent and smooth delivery every time. The implementation process for Retail Express’s software is seamlessly executed by dedicated teams of experienced and industry-savvy managers, consultants and analysts. Our in-depth knowledge of the retail industry, IT applications and implementation methods guarantees a smooth integration and timely return on your investment.

Every element of software received from Retail Express is based on proven, resilient architectures and techniques, ensuring that your business is operating on a stable platform.

The Process

Retail Express makes it clear from the outset what the implementation roles and processes involve and the responsibilities and deliverables are initially outlined within our implementation plan to ensure we provide precisely what is needed at a price which sets us apart from the competition.

Retail Express's implementation model includes the following features:

• Define and Agree Statement of Work
• Outline and agree integration scope
• Provide a portfolio of Standard implementation templates
• Define Implementation methodology
• Outline and agree the main stages of implementation
  • Initialisation
  • Planning
  • Execution
  • Closeout
• Clearly define and outline project critical path
• Define and agree the roles and responsibilities of each project member and sponsor
• Provide onsite technical and business support
• Pre-prep system for onsite installation
• Manage implementation scope to time and budget
  

As a result of these implementation features, users experience the following benefits:

• Ease of adoption and transition to the new system
• Ease of adaptation and transition to new and revised business processes
• Single point of communication and work flow management across different sectors of the business
• Trouble free transition to new system
• Dedicated on-site post-implementation support
  

Retail Express offers ongoing training, consultancy and support during and after the implementation process.